Privacy policy

Fynelora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fynelora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including payment details such as credit or debit card information and transaction details.
  • Account information including your username, password, preferences, and settings.
  • Transaction information including products viewed, added to cart, purchased, returned, or exchanged.
  • Communications with us including customer service inquiries.
  • Device information including IP address, browser type, and device identifiers.
  • Usage information including how you interact with and navigate our Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, make a purchase, or contact us.
  • Automatically through cookies and similar technologies when you use our Services.
  • From service providers that help us operate our business.
  • From partners or third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To process orders, manage accounts, arrange shipping, handle returns, and personalize your shopping experience.
  • Marketing and Advertising: To send promotional communications and display relevant advertisements.
  • Security and Fraud Prevention: To protect our store, customers, and transactions.
  • Communicating with You: To provide support and respond to inquiries.
  • Legal Reasons: To comply with laws and enforce our policies.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers (such as payment processors, hosting, analytics, and fulfillment services).
  • With business and marketing partners to provide advertising and promotional services.
  • When required by law or to protect our legal rights.
  • With your consent or at your direction.
  • In connection with business transfers such as mergers or acquisitions.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Your information may be shared with Shopify and third parties located in other countries. Shopify may also use your data to support enhanced features and personalized experiences.

To learn more, you can review Shopify’s privacy policy: https://privacy.shopify.com/en

Third Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of those websites. Please review their policies before providing any personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided personal information, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to request deletion
  • Right to correct inaccurate data
  • Right to data portability
  • Right to opt out of targeted advertising

You may exercise your rights by contacting us at CoryYoung6080@hotmail.com.

You may also unsubscribe from marketing emails at any time using the link provided in those emails.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your information may be transferred to and processed in countries outside your residence. Where required, we rely on appropriate safeguards such as standard contractual clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.