Refund policy

Effective Date: March 12, 2026

At Fynelora, we want you to be completely satisfied with your purchase. Please review our return and refund policy below.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unworn or unused
  • With tags
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

To start a return, you can contact us at:
CoryYoung6080@hotmail.com

If your return is accepted, we will send you:

  • A return shipping label
  • Instructions on how and where to send your package

Important: Items sent back without first requesting a return will not be accepted.

You can always contact us for any return-related questions at:
CoryYoung6080@hotmail.com

Damages and Issues

Please inspect your order upon arrival. If the item is:

  • Defective
  • Damaged
  • Incorrect

Contact us immediately at CoryYoung6080@hotmail.com so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)
  • Custom or personalized products
  • Personal care goods (such as beauty products)
  • Hazardous materials, flammable liquids, or gases

If you are unsure whether your item is eligible for return, please contact us.

Please note:

  • Sale items cannot be returned
  • Gift cards are non-refundable

Exchanges

The fastest way to ensure you get the item you want is to:

  1. Return the item you currently have
  2. Once the return is accepted, place a new order

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

To qualify:

  • The item must be unused and in original condition
  • Must include tags and original packaging
  • Proof of purchase is required

Refunds

We will notify you once we’ve received and inspected your return.

  • If approved, your refund will be issued to your original payment method within 10 business days
  • Please note that your bank or credit card provider may require additional time to process the refund

If more than 15 business days have passed since your refund was approved, please contact us at:
CoryYoung6080@hotmail.com